Bathroom Renovation Supplies Checklist
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Trade Accounts Explained
A practical guide to how trade accounts work at Aqua-Heat, covering pricing, credit terms and who they’re for, plus how to set one up at our Hereford and Ross-on-Wye branches.
- Aqua-Heat Team
- Trade Advice
A trade account isn’t required to shop at Aqua-Heat, but if you’re buying regularly it changes how you deal with us: trade pricing, credit terms, and a faster process at the counter instead of paying in full every visit. Here’s what a trade account actually gets you, and how to set one up.
In This Guide
What is a trade account?
A trade account is an arrangement for regular buyers, set up with agreed pricing and payment terms rather than paying in full at the counter on every visit. It’s built for anyone buying consistently, not just occasionally, and it’s set up once rather than negotiated each time you’re in branch.
Who can apply for one?
Trade accounts aren’t limited to tradespeople. Plumbers and heating engineers are the most common applicants, but builders, landlords, and homeowners taking on substantial DIY or renovation work regularly are just as welcome to apply.
What you get with a trade account
Trade pricing on regular purchases, agreed credit terms rather than paying at the point of sale each time, and a faster counter process once your account is set up. Exact terms vary depending on your buying pattern, so it’s worth talking it through with the team at either branch rather than assuming a standard package applies to everyone.
Trade account vs paying as you go
| Factor | Trade account | Paying as you go |
|---|---|---|
| Pricing | Trade rates on regular purchases | Standard retail pricing |
| Payment | Invoiced on agreed terms | Paid at time of purchase |
| Setup | Application required | None, walk in and buy |
| Best for | Regular buyers, tradespeople, landlords | Occasional or one-off purchases |
FAQs
Is there a minimum spend to open a trade account?
Requirements can vary, so it’s best to ask the team at either branch for the current details rather than assume a fixed figure.
How long does it take to set up a trade account?
It’s a straightforward process. Ask at either branch and our team can talk you through the application in person.
Do I need to be a registered business to apply?
Not necessarily. Arrangements can vary depending on circumstances, so it’s worth asking in branch rather than assuming you don’t qualify.
Need to check what we have in stock?
Call your nearest branch and our trade team will help, Hereford or Ross-on-Wye.
Hereford Branch
Westfields Trading Estate, 1 Faraday Road, Hereford, HR4 9NU.
Mon–Fri 7:30am–5:30pm · Sat 8am–12pm
Ross-On-Wye Branch
Ashburton Ind Est, Unit 1 Great Western Ct, Ross-on-Wye. HR9 7XP.
Mon–Fri 7:30am–5:30pm · Sat 8am–12pm
We don’t list individual products or prices online. Call your nearest branch and our trade team will help. We can check stock and have your order ready to collect.
News & Guides
Trade Accounts Explained
Buying regularly? A trade account changes how you deal with us, trade pricing, credit terms, and a faster counter visit. Here’s how it works.
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What does buying from an independent merchant actually get you over a national chain? Local knowledge, trade advice, and real flexibility.
Need to check stock or get a price?
Call your nearest plumbing and heating branch. Our trade team can check availability, advise on the right product and have your order ready to collect.